Thank you for all the hard work you do to help keep MACU running efficiently! Use the bullet points below to personalize your resume and highlight the valuable skills and experience you have gained in your role.

For additional ideas, resume assistance, interview preparation, and more, schedule an appointment with the Office of Vocation and Calling through Handshake or visit our office, located inside the Student Services area.

Academic Workers (Tutor, Lab Assistant, ETC.)

• Supported classroom activities through tutoring and reviewing assignments to evaluate student progress accurately.
• Developed materials for students and collaborated with the professor to better support instruction and in-class activities to support student learning.
• Encouraged students to learn by studying, which further builds self-confidence and lessens the fear of failure.
• Managed and supervised classroom activities, ensuring a safe, conducive learning environment that promotes student growth.

Facilities

• Maintained clean, safe, and presentable campus facilities by completing classroom upkeep, trash removal, landscaping, and general groundskeeping tasks.
• Assisted with campus events by arranging tables, chairs, equipment, decorations, and signage and completing post-event cleanup.
• Supported Facilities staff with campus maintenance, improvement projects, furniture moves, and the organization of tools, equipment, and supplies.
• Collaborated with team members to complete assigned projects efficiently while following safety procedures and responding to changing campus needs.

Cafe 14:12

• Demonstrated exceptional customer service by greeting customers and stocking various stations with supplies and food, thus ensuring customer satisfaction.
• Managed food preparation tasks efficiently, resulting in efficient food delivery to more than 300 individuals.
• Collaborated with management to cultivate and apply strategies that optimize operational efficiency and customer satisfaction.

Resident Advisors

• Serve as a mentor to students, providing personal, academic, and social guidance.
• Cultivate an inclusive and supportive environment by structuring and facilitating social events to encourage engagement and community.
• Manage a diverse community that includes 30 or more residents, ensuring a safe and inclusive living environment.
• Actively took on on-call responsibilities, such as responding to emergencies and supporting residents during difficult situations.
• Help residents by mediating conflicts and fostering helpful conversations between residents, promoting understanding and peaceful resolution

Customer Service (Library, Mailroom, Evangel Corner, etc.)

• Provide great customer service by greeting customers and answering their questions to ensure a positive encounter.
• Process transactions through various payment methods while ensuring customers receive their orders promptly.
• Maintained a clean and structured work environment, cultivating a welcoming space for customers.
• Help guests by locating and accessing various information through research tools, resulting in positive customer feedback and strengthening the user experience.
• Resolve customer issues and complaints, resulting in high customer satisfaction.